Refund policy

At Perfume Enclave, every fragrance is carefully curated, packed, and shipped with love to ensure the highest quality reaches you. As perfumes are personal care products, and due to hygiene & safety reasons, we follow a strict no return and no refund policy.

❌ No Returns / No Refunds

• Once an order is placed or shipped, it cannot be returned, exchanged, or refunded.
• We do not accept opened or used products back under any circumstances.

🛡️ Damaged or Wrong Product

In the rare case that you receive a damaged or incorrect product, please reach out to us within 24 hours of delivery at:
📩 info@perfumeenclave.in

📱 WhatsApp: (+91) 8983082629

Kindly share your order ID, images, and unboxing video of the product to help us resolve the issue promptly.

✅ Order Cancellations

• Orders once placed cannot be cancelled after they are confirmed by the customer.
• If you need to make changes, please contact us immediately after placing your order.

💡 Note

We recommend double-checking your selected fragrance, bottle size, and delivery details before confirming your order.

At Perfume Enclave, your trust means everything to us, and we promise to always deliver authentic and high-quality perfumes right to your doorstep.